Sales Policy of Fresh Citeino

Effective Date: March 6, 2025

At Fresh Citeino, located at 2035 E Kent Rd, Kent, New York, we are dedicated to providing our customers with high-quality musical instruments and exceptional customer service. Our Sales Policy ensures that every transaction is smooth and fair, allowing you to make informed purchasing decisions.

Product Availability

We do our best to maintain product availability, but stock levels may fluctuate. If a product is out of stock, we will notify you as soon as possible and offer alternative solutions or provide an estimated restock date.

Pricing

The prices of products listed on our website and in-store are accurate at the time of purchase. We reserve the right to change pricing due to market conditions, supply chain variations, or promotional activities. All prices are in USD.

Payment Methods

We accept payments via major credit and debit cards, as well as PayPal. Our payment system is secure, and all transactions are processed with the utmost attention to privacy and safety.

Sales Promotions

From time to time, we offer discounts, sales, and special promotions. These offers may have specific terms, including expiration dates and product exclusions. Please check the terms and conditions for each promotion before completing your purchase.

Order Processing

Orders are processed as soon as they are received. We aim to ship all orders within 1-2 business days. If there are any delays or issues with your order, we will promptly notify you. You will receive tracking information once your order has shipped.

Shipping & Delivery

Shipping costs are calculated during checkout based on the size and destination of your order. Delivery times will vary depending on your location and the shipping option you select. We offer various shipping methods to suit your needs.

If you have any questions or concerns about your order, please do not hesitate to contact our customer support team at:

Our team is available to assist you and ensure a seamless shopping experience.

Fresh Citeino reserves the right to modify or update this Sales Policy at any time. Any changes to this policy will be posted on this page with an updated Effective Date.

By making a purchase on our website, you agree to comply with the terms and conditions outlined in this Sales Policy.