Terms and Conditions

Effective Date: January 7, 2025

Welcome to Fresh Citeino! By accessing or using our website freshciteino.com, you agree to comply with and be bound by the following Terms and Conditions. These terms apply to all users of the site, including but not limited to, browsers, vendors, customers, and merchants. If you do not agree with these terms, please do not use our website.

1. General Terms

  • Eligibility: By using our site, you represent and warrant that you are at least the age of majority in your jurisdiction, or that you are the age of majority in your jurisdiction and you have given us your consent to allow any of your minor dependents to use this site.
  • Account Creation: You may be required to create an account to place an order on Fresh Citeino. You agree to provide accurate, current, and complete information during the registration process and to keep your account information updated.

2. Use of the Website

  • License: Fresh Citeino grants you a limited, non-exclusive, non-transferable license to access and use this site for personal, non-commercial purposes. You are prohibited from using any part of the site for commercial purposes without our prior consent.
  • Intellectual Property: All content, trademarks, logos, and materials on the site are the property of Fresh Citeino or its licensors and are protected by copyright, trademark, and other intellectual property laws. You may not use, reproduce, or distribute any content from the site without prior written permission.

3. Product Information and Orders

  • Product Descriptions: We strive to provide accurate descriptions of our products, but we do not guarantee that product descriptions, images, or specifications are 100% accurate, complete, or error-free.
  • Pricing and Availability: Prices for products on Fresh Citeino are subject to change without notice. Availability of products is not guaranteed. If we are unable to fulfill your order due to product unavailability, we will notify you and offer a refund or alternative product.
  • Order Confirmation: When you place an order with us, you will receive an order confirmation email. This does not guarantee that your order will be fulfilled. We reserve the right to cancel orders at any time due to unforeseen issues or errors.

4. Payment

  • Accepted Payment Methods: We accept payments through major credit cards (Visa, MasterCard, American Express, Discover), PayPal, and Fresh Citeino Gift Cards.
  • Payment Processing: By providing your payment information, you authorize us to charge the specified amount for your order, including any taxes and shipping fees. If there is an issue processing your payment, we will contact you for resolution.
  • Taxes: Sales tax will be applied to orders based on your shipping address and in accordance with applicable tax laws.

5. Shipping and Delivery

  • Shipping Information: We offer shipping within the United States. Orders will be shipped via trusted carriers, and estimated delivery times will be provided at checkout.
  • Shipping Fees: Shipping costs will be calculated at checkout based on the weight and destination of your order.
  • Delivery Times: Delivery times are estimates and are not guaranteed. Factors such as weather, holidays, and carrier delays may affect delivery times.
  • Shipping Risks: Once an order is shipped, it is the responsibility of the carrier to ensure timely delivery. Fresh Citeino is not responsible for lost, delayed, or damaged shipments once they are in transit. If there are any issues with your shipment, please contact the carrier directly.

6. Returns and Refunds

Please refer to our Refund and Returns Policy for detailed information about our return and refund process. You are required to follow the guidelines provided to initiate a return or exchange.

7. User Responsibilities

  • Accurate Information: You are responsible for ensuring that all information provided during registration, ordering, and delivery is accurate and up to date. Fresh Citeino is not liable for delays or issues caused by inaccurate or incomplete information.
  • Prohibited Activities: You agree not to engage in activities that may harm the website or disrupt the functioning of our services, including but not limited to the use of malicious code, spamming, or attempting to gain unauthorized access to our systems.

8. Limitation of Liability

  • Disclaimer: Fresh Citeino does not guarantee that the website will be error-free, uninterrupted, or free from harmful viruses. We do not assume any responsibility for damages arising from the use of this site.
  • Liability Limitations: In no event will Fresh Citeino or its affiliates be liable for any indirect, incidental, special, consequential, or punitive damages, including but not limited to loss of profits, data, or business opportunities, arising out of your use or inability to use the website.

9. Privacy Policy

Your use of this website is also governed by our Privacy Policy, which can be found on a separate page. Please review the Privacy Policy for information on how we collect, use, and protect your data.

10. Changes to Terms and Conditions

We reserve the right to modify, update, or change these Terms and Conditions at any time without prior notice. Any changes will be posted on this page, and the date of the most recent revision will be noted at the top. By continuing to use the website after these changes are posted, you agree to be bound by the updated terms.

11. Governing Law

These Terms and Conditions shall be governed by and construed in accordance with the laws of the state of New York, United States, without regard to its conflict of law principles.

12. Contact Information

For any questions about these Terms and Conditions, please contact us at:

By accessing or using Fresh Citeino services, you agree to comply with these Terms and Conditions.